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Posts Tagged ‘Zagat’

Friday, February 19, 2010

Foursquare is For … NOW!

There’s a new location-based trend in the here-to-stay world of online socializing sites. Sites like Gowalla and Foursquare lead the way about a year ago. Now Yelp (the foodie website) has added a “geo” element too. In the case of Foursquare, they’ve announced two affiliations in the last month that might be game-changers. They are now partnering with the Bravo network and with Zagat. (!)
Stop.

What the hell are you talking about?

Ok. Let’s start all over. In layman’s terms: Foursquare is a combination social network-gps locator-game that encourages one to “check-in” and leave “tips” when one is out and about. So let’s say, you’re going to the movies, or a bar, or a restaurant, or a museum – or anywhere, really – you open up the application (on your smartphone of course – see last blog) and Foursquare will do a search for where you are. (Because it can locate you.) If your location doesn’t come up, you can type it in. Where it gets a bit fun and competitive is that one can become the mayor of a place or get points for checking in more times than anyone else in a given week or in a specific location. And yes, each check-in gets uploaded to your respective status update on Facebook or Twitter or both. If you’re on Facebook or Twitter, you’ve probably seen some updates.

Businesses get a free plug for doing, uh, nothing. But smart businesses – like Tasti D-Lite on the Upper East Side – have been offering discounts or free product to mayors or to others for just for checking in. This promotes guest visits and loyalty – and what restaurant doesn’t want that?

It’s a great site for cities because you can also see where your Foursquare friends have checked-in – and they may be around the corner. And now you can go join them.

Here’s an informative video that breaks it down better than I do: How Foursquare helps consumers and businesses

If I owned a restaurant or a bar, I’d make sure I let all Foursquare types know that any check-in will be honored with a complimentary glass of wine or a draft beer or a dessert. As long as they showed their check-in.

For the record, since Christmas, I’ve been “out” 18 times, checked into 34 places and have been crowned the “Mayor” of St. Luke’s Episcopal Church and WordHampton Public Relations. (Um, these two mayoralties are pretty much a joke; I was experimenting with the site. Nonetheless, I AM the mayor of my church and my business. LOL!)

Here’s a brief description of Foursquare’s deal with Bravo taken from Gavin O’Malley at Media Post: “Foursquare offers entertainment brands an opportunity to interact with their customers on both a personal and local level,” said [Foursquare co-founder Dennis] Crowley. “By extending on-air, this partnership also allows us to reach beyond the tech-early-adopter crowd and introduce an entirely new audience to Foursquare.”

Bravo will create on-air spots that drive users to “check in” to Foursquare from various locations across the country that have been featured on Bravo series, as well as venues recommended by Bravo talent.

The network will offer a series of branded “badges” specifically designed around series that include “The Real Housewives,” “The Millionaire Matchmaker,” “Top Chef,” “Top Chef Masters” and “Shear Genius.”

But Foursquare didn’t stop at Bravo. Writing for Mashable.com, Jennifer Van Grove says,

“The New York Times is reporting that Foursquare has signed a deal with trusted restaurant review service Zagat. Zagat’s official Foursquare page is already live and includes official Zagat-rated tips and recommendations that users can add as to-dos to their Foursquare experience.

Zagat is calling the partnership “Foodie Love,” and there’s even a new accompanying foodie badge. Zagat.com is extending the partnership beyond Foursquare and starting a “Meet the Mayor” online interview series that will feature discussions with prominent Foursquare mayors.

Foursquare’s relationship with Zagat is clearly an answer to Yelp’s introduction of check-ins, especially given the trusted and prestigious nature of Zagat content.”

Oh. Foursquare is apparently thisclose to announcing partnerships with the History Channel, Warner Bros., HBO and ExploreChicago.

Guess it’s time we all started exploring Foursquare, eh?


Monday, February 23, 2009

Adapt or Die

For the last several months we’ve all witnessed – if not personally experienced – upheaval and change. We have downsized, made painful cuts, seen our savings account dwindle and made personal and professional sacrifices that we wouldn’t have imagined making a year or two ago. The actions we took were necessary for the survival and strength of our businesses. But now what to do? Do we simply hold on, try to ride out the storm, a storm that has no foreseeable abatement?

Perhaps.

But we cannot afford to congratulate ourselves, stand idle or even exhale. Because we have one other problem/situation (whatever you want to call it): the ever-changing forces of THE MARKET. Through this economic malaise, know this: the market changes ever day. The market – the all-encompassing word I’m using to describe your customers, trends, consumer patterns – is a pulsating organism that never dies, that lives and breathes, that makes decisions that affect us. It’s up to us to adapt – or die. Whenever there’s a push, there’s a pull; a cause, an effect. These market changes are rapidly taking place in the world of media.

Because The Media is Dying

In fact, it’s been dying. There are at least three market forces contributing to this funeral march:

1) The rapid advances in technology that has your customers tethered to laptops, iPhones and Blackberries. They no longer wait to get the morning paper, they log on. They no longer send letters, they email. They Google for information instead of using encyclopedias, and they use OpenTable to make restaurant reservations. They trust Zagat or TripAdvisor (both feature user generated content – NOT editorial) more than they trust Food + Wine or Conde Nast Traveler. They bookmark certain blogs. They want instant answers; they want convenience.

2) The tsunami called social media (Facebook, MySpace, YouTube, and Twitter). These online communities are just that – communities. And they are now sources where people get their information; it’s where they are influenced, where messages are sent and received – in many cases, marketing messages.

3) An imploding economy that has paralyzed print advertising spending, let alone newspaper and magazine sales, let alone increasing the costs of printing. Paper costs money. Printing a paper does too. Having desks and offices for editorial staff costs money as rents rise.

So how bad is it? Is the media really dying? On Long Island, Distinction Magazine, Long Island Weddings and Parents & Children have ceased publishing. Ditto Builder/Architect. Nationally Domino, Lipstick and dozens of smaller magazines have folded. The Wall Street Journal, LA Times, Chicago Tribune, Newsday, New York Observer, Denver Post, The Philadelphia Inquirer, and Newark Star Ledger have all cut staff and eliminated sections – so have scores of others.

It is the smart business owner – you who have already survived – that needs to now completely rethink your marketing approach. Is your ad buy really effective? How about your entire marketing program? The media may not be dead, but it sure as hell is changing. You, like them, must adapt – or die.

Have you adapted? Are you willing to adapt? Have you seen changes in yourself as per how you get your news or information? Does your company have a social media marketing plan yet?

Tell me what you think. Your comments are not only welcome, but necessary for this conversation.



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